Patricia Alcaino
Position: Practice Manager
Patricia joined the practice and her husband, Dr Alcaino in Dec 1999, given her vast experience as a General Manager in a different industry, stretching a wealth of business experience. She has been with our surgery since the beginning. Patricia’s roles include staff management, finance and accounting, Dr Alcaino’s PA, as well as overlooking any issues that may arise daily. Patricia’s personal interests and hobbies are: “running, exercising, reading and watching great thrillers”. Languages spoken: English, German, Spanish and Portuguese. 

Vivian Yao
Position: Head Receptionist/ Senior Office Co-ordinator

Vivian joined our practice in March 2006 and has a degree in accounting from her native China and a degree obtained in Australia in Oral health Education. In September 2009, Vivian was promoted to her new position from her previous dental assistance position, due to her outstanding office and computer skills. She is now the 'first' person you will meet when coming into our surgery. Vivian's special interest and hobbies are: "reading, playing badminton and cooking". Languages spoken: English, Chinese Mandarin and Cantonese.

Megan Patterson
Position: Senior Dental Assistant

Megan is a qualified Dental Nurse and joined the practice in September 2001. Megan is experienced in all aspects of Dental Nursing and maintains the practice Infection Control Policy proficiently and in line with the Australian Dental Associations most recent guidelines. Megan’s special interest and hobbies are: “Partying, swimming, socialising and cooking”. Language spoken: English.

Heidi Kleckin
Position: Administrative Assistant

Heidi joined our staff in July 2003. She is responsible for typing letters and referrals and file management systems. Most of the surgery’s correspondence handled by Heidi who has been working as a secretary for many years, is implemented by her experience and hardworking skills. Heidi’s personal interests and hobbies include yoga, meditation, walking, reading, writing and listening to classical music” Languages spoken: English and Spanish.

Suzie Konjarski
Position: Receptionist/ Part-Time

Suzie joined our team in March 2009 and worked for many years in the Health Fund industry. Suzie is part of our busy surgery where she works close together with Vivian and is also the first person who you will  meet when first arriving at our surgery. Suzie’s special interest and hobbies are: “spending time with her family, reading, cooking and netball”. Languages spoken: English and  Macedonian.

Lauren Moran

Position: Dental Assistant

Lauren joined our team in September 2009. Lauren came highly recommended from her previous employer, Westmead Hospital. Lauren just finished her  'Certificate IV' in Oral Hygiene Education. Lauren has prooved to be a fast learner and we are looking forward to having her on our team. Lauren's special interest and hobbies are: Reading, team sports and loves her two 'ferrets.

Cigdem Zabaras
Position: Receptionist/ Part-Time

Cigdem joined us in Sep’ 2004. Cigdem was our main receptionist until September 2009 and left to have her first baby but already returned to her previous position, part time. Cigdem's personal interests and hobbies include reading, gardening, socialising & of course lots of shopping and looking after her baby boy. Languages spoken: English and Turkish.